# Privacy Policy | Quartz Countertops Toronto

> Privacy policy for Quartz Countertops Toronto. How we collect, use and protect the information you share when you request a countertop quote in Toronto and the GTA.

URL: https://quartzcountertopstoronto.ca/privacy-policy/

Legal

# Privacy Policy

Last updated: October 22, 2026

Quartz Countertops Toronto ("we", "us" or "our") fabricates and installs countertops in Toronto and the Greater Toronto Area. This policy explains what personal information we collect through this website and our quoting process, why we collect it and how we protect it. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

## 1\. Information We Collect

We collect information you choose to give us, including:

-   Your name, phone number and, if you provide it, your email address
-   Project details such as material preference, kitchen size, measurements, photos and notes
-   The neighbourhood or city where the work will take place, and your site address once a project is booked
-   Records of our quotes, templating appointments, invoices and warranty registrations

When you visit the site, we and our service providers may also collect technical information such as your browser type, device, the pages you view and the page you submitted a form from.

## 2\. How We Use Your Information

-   To prepare and send your CAD estimate and answer your questions
-   To schedule templating, fabrication and installation
-   To issue invoices and process the 25/50/25 payment schedule
-   To register brand material warranties and honour our 15-year workmanship warranty
-   To provide WSIB and liability certificates to property managers when you ask us to
-   To improve our website and services

We only send marketing messages if you have agreed to receive them, and you can opt out at any time.

## 3\. How Quote Requests Are Processed

Our quote forms are processed by LocusPilot, a lead-capture service that forwards your submission to us by email. LocusPilot strips scripts from submissions and uses spam protection. Your information is used only to respond to your request.

## 4\. Sharing Your Information

We do not sell your personal information. We may share it with:

-   Service providers that help us run our business, such as form processing, scheduling and accounting tools
-   Material manufacturers such as Caesarstone or Cambria, when registering your material warranty
-   Your building's property manager, only for condo access and insurance certificates you ask us to supply
-   Professional advisers, or authorities when required by law

## 5\. Cookies and Analytics

This site may use cookies and similar technologies to understand how visitors use it and to measure the performance of our advertising. You can set your browser to refuse cookies or alert you when one is being sent. Some features may not work as well without them.

## 6\. Data Security and Retention

We use reasonable administrative, technical and physical safeguards to protect your information. We keep project records for as long as needed to provide our services, honour warranties and meet legal and tax obligations, then dispose of them securely.

## 7\. Your Rights

You may ask to access the personal information we hold about you, ask us to correct it, withdraw consent for marketing, or ask us to delete information we no longer need to keep. We will respond within a reasonable time.

## 8\. Contact Us

For privacy questions or requests, contact us:

-   Phone: 
    
    (416) 000-0000
    
    [tel:+14160000000 →](tel:+14160000000)
    
-   Online: through the form on our 
    
    contact page
    
    [/contact/ →](/contact/)
    
-   Location: Toronto, ON, Canada

## 9\. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.