Privacy Policy

Last updated: October 22, 2026

Quartz Countertops Toronto ("we", "us" or "our") fabricates and installs countertops in Toronto and the Greater Toronto Area. This policy explains what personal information we collect through this website and our quoting process, why we collect it and how we protect it. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect information you choose to give us, including:

Your name, phone number and, if you provide it, your email address
Project details such as material preference, kitchen size, measurements, photos and notes
The neighbourhood or city where the work will take place, and your site address once a project is booked
Records of our quotes, templating appointments, invoices and warranty registrations

When you visit the site, we and our service providers may also collect technical information such as your browser type, device, the pages you view and the page you submitted a form from.

2. How We Use Your Information

To prepare and send your CAD estimate and answer your questions
To schedule templating, fabrication and installation
To issue invoices and process the 25/50/25 payment schedule
To register brand material warranties and honour our 15-year workmanship warranty
To provide WSIB and liability certificates to property managers when you ask us to
To improve our website and services

We only send marketing messages if you have agreed to receive them, and you can opt out at any time.

3. How Quote Requests Are Processed

Our quote forms are processed by LocusPilot, a lead-capture service that forwards your submission to us by email. LocusPilot strips scripts from submissions and uses spam protection. Your information is used only to respond to your request.

We do not sell your personal information. We may share it with:

Service providers that help us run our business, such as form processing, scheduling and accounting tools
Material manufacturers such as Caesarstone or Cambria, when registering your material warranty
Your building's property manager, only for condo access and insurance certificates you ask us to supply
Professional advisers, or authorities when required by law

5. Cookies and Analytics

This site may use cookies and similar technologies to understand how visitors use it and to measure the performance of our advertising. You can set your browser to refuse cookies or alert you when one is being sent. Some features may not work as well without them.

6. Data Security and Retention

We use reasonable administrative, technical and physical safeguards to protect your information. We keep project records for as long as needed to provide our services, honour warranties and meet legal and tax obligations, then dispose of them securely.

7. Your Rights

You may ask to access the personal information we hold about you, ask us to correct it, withdraw consent for marketing, or ask us to delete information we no longer need to keep. We will respond within a reasonable time.

8. Contact Us

For privacy questions or requests, contact us:

Phone: (416) 000-0000
Online: through the form on our contact page
Location: Toronto, ON, Canada

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.